Information We Collect

Personal Information

When you create an account or use our services, we collect personal information including your name, email address, phone number, date of birth, and residential address. This information helps us verify your identity and comply with Canadian financial regulations.

Financial Information

To provide investing services, we collect information about your financial situation, investment experience, risk tolerance, and banking details. This data helps us recommend suitable investment options and process transactions securely.

Usage Data

We automatically collect information about how you interact with our platform, including IP address, browser type, device information, pages visited, and time spent on our site. This helps us improve our services and protect against fraud.

How We Use Your Information

phyrenolavith uses your personal information for several important purposes:

• Providing and maintaining our investing platform services
• Processing transactions and managing your investment portfolio
• Verifying your identity and preventing fraud
• Communicating with you about your account and market updates
• Complying with legal and regulatory requirements
• Improving our platform based on user feedback and behavior
• Providing customer support and responding to inquiries

Information Sharing and Disclosure

Service Providers

We share information with trusted third-party service providers who help us operate our platform, including payment processors, identity verification services, and cloud storage providers. These partners are contractually obligated to protect your information.

Legal Requirements

We may disclose your information when required by law, including compliance with Canadian securities regulations, tax reporting requirements, or in response to valid legal requests from government authorities.

Business Transfers

If phyrenolavith undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and provide options regarding your data.

Data Security and Protection

We implement comprehensive security measures to protect your personal and financial information:

Your Privacy Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have several important rights:

Access and Correction

You can request access to your personal information and ask us to correct any inaccuracies. Most account information can be updated directly through your dashboard.

Data Portability

You can request a copy of your data in a structured format, though some limitations may apply for security and regulatory reasons.

Withdrawal of Consent

You can withdraw consent for certain uses of your information, though this may limit our ability to provide services. We cannot delete information required for regulatory compliance.

Data Retention and Deletion

We retain your information for different periods based on the type of data and legal requirements:

• Account Information: Retained while your account is active and for 7 years after closure as required by Canadian financial regulations
• Transaction Records: Maintained for 7 years to comply with securities and tax reporting requirements
• Marketing Data: Deleted within 3 years of last interaction unless you opt-in for longer retention
• Usage Analytics: Aggregated and anonymized after 2 years, with identifiable data removed

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and provide essential services. We use different types of cookies:

• Essential Cookies: Required for platform functionality, security, and maintaining your session
• Analytics Cookies: Help us understand how users interact with our platform to make improvements
• Preference Cookies: Remember your settings and customization choices

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

International Data Transfers

While phyrenolavith operates primarily in Canada, some of our service providers may process data in other countries. When this occurs, we ensure appropriate safeguards are in place:

• Contractual protections requiring equivalent privacy standards
• Compliance with Canadian adequacy requirements for international transfers
• Additional security measures for sensitive financial information
• Regular audits of international processing arrangements

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Notify you by email at least 30 days before changes take effect
• Display a prominent notice on our platform
• Provide a summary of key changes in plain language
• Give you the opportunity to review and accept the updated policy

Your continued use of our services after the effective date constitutes acceptance of the updated policy.